Shipping information
Shipping options
Premium shipping with tracking number (2 working days)
DHL express delivery (1 working day)
UPS package
UPS express package (1 working day)
Additional options
Preferred editing
- Your order will be processed before all other orders and should be dispatched earlier. This should ensure that your order is processed and dispatched within the shortest possible time.
Processing time
We process all orders as soon as possible. The processing of the order usually takes place within one working day and takes (in exceptional cases) up to 2 working days. You will be informed by email as soon as the goods have been dispatched!
Shipping
Within Germany and throughout the EU, the shipping costs for orders with an order value of up to € 14.99 are € 3.90.
Orders with a minimum order value of € 15.00 are shipped free of charge within Germany and throughout the EU.
Delivery times
Within Germany, the goods should be delivered within 2 working days. (Premium shipping)
Outside of Germany (EU) the goods should be delivered within 3-4 working days.
Exceptions:In exceptional cases, the delivery time may be delayed somewhat (especially at certain times of the year such as October, November, December), we ask for your understanding. If you have not received your order within 4 working days (Germany) or 7 working days (EU), please contact us at info@az-delivery.com.
Required information for information
To give you information about the status of your order, we need one or more of the following information:
To give you information about the status of your order, we need one or more of the following information:
- Order number (can be found in the order confirmation email and on the confirmation page after your purchase
- Email address with order date (heregot to it is the email address you used when ordering)
- Full name with order date(heregot toit is the name you used when ordering)